Products shipping
• our shipments traveling by courier Post, DHL and SDA
• the cost of shipping is automatically calculated during the checkout process based on the weight of the items
• you can choose the type of delivery
• you can choose the carrier in some cases to use
• the cost of packaging
• the insurance cover on request
• you can monitor the status of your shipments at any time using the online tracking
Delivery time:
The courier delivers from Tuesday to Friday and in some cases on Saturday.
The delivery time will depend on the type of delivery chosen.
Courier references:
Poste Italiane
Web: www.poste.it
Tel.: 803160 (from Monday to Saturday, from 8:00 to 20:00)
SDA
Web: www.sda.it
Tel.: 199.113366 (from Monday to Friday from 08:30 to 19:30, Saturday from 8.30 to 13.30)
DHL
Web: www.dhl.it
Tel.: 199.199.345
For better service, we recommend:
• report any communications in the field notes for the courier: the presence of names on the interphone different from that used for the order, the authorization to retire in case of the concierge presence, preferential time bands for delivery as a morning/afternoon/lunch time and so on.
• provide a phone number to which the courier can reach you in case of difficulty in the delivery
• before you accept the package make sure that there are no obvious tampering or damage to the parcel.
• usually we close the packages/envelopes with adhesive for packaging that, in the event of opening, leaves visible signs.
• it is your right to notify to the postman / courier that the package is damaged.
• it is your right to refuse the package by writing to the postman / courier that the shipment is arrived damaged because of post service.
• once accepted the package without notifying nothing to the postman / courier, the Minizracing shop can do nothing to recover the insurance money for the damag. Do not say anything to the postman / courier means that the shipment is arrived in good condition.
Recall you that we can not make shipments to the Corner c/o PO boxes.
Minizracing don't have responsible for any damage, loss, delay and/or non-delivery of the product.
